Client Care
Shipping
Every piece travels insured and beautifully packaged. Here is what to expect once your order is placed.
Processing
Orders are prepared and dispatched within 1–2 business days from our Melbourne atelier. You'll receive tracking by email the moment your piece leaves us.
Australia
Complimentary insured express shipping on all orders over A$150. Standard delivery is A$10 and arrives within 2–5 business days.
International
We ship worldwide via tracked, insured courier. Rates are calculated at checkout and delivery typically takes 5–12 business days. Any import duties or taxes are the responsibility of the recipient.
Packaging
Each order arrives in a protective Luxepurr dust bag and signature box — ready to be kept, or gifted.
The Correspondence
Private invitations, new editions, and quiet news.
Join the inner circle. No noise — only first access to collections, the Journal, and the occasional letter from the atelier.